Help / My Order
Everything for managing your ruck is in one place. Find the form or tool you need below — each one takes just a couple of minutes.
Change of Address
Moved, deployed, or heading to a new APO? Update your mailing address so your award packet finds you.
Reshipping
Your package came back to us, or you need it sent out again? Start a reshipping request here.
Package Forwarding
Need a packet that is already on its way sent on to a different address? Set up package forwarding.
Submit Tracking / Proof
Finished your ruck? Submit your tracked activity and photos so we can verify your completion and get your award moving.
Registration
Ready for your next mission? Register right here on our site through secure checkout.
Group Request
Planning a ruck for your unit, team, or group? Send us a group registration request and we will build your group's event.
Foreign Badge Memo Generator
Earned a foreign badge? Build your Foreign Badge Memo and approval memo — ready-to-submit PDFs for your chain of command.
Refund Policy
The short version: a registration can be refunded within 24 hours after registration closes; after that window, registrations are final. Approved refunds go back to your original payment method.
Still Need a Hand?
If none of the above covers it, reach out and a real person will get back to you.